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MountainStar Healthcare

Patient logistics center

With one call to our Patient Logistics Center, open 24/7, physicians can seamlessly transfer patients to the appropriate facility within our award-winning MountainStar Healthcare network.

MountainStar Healthcare Patient Logistics Center

Our Patient Logistics Center is a one-stop solution for physicians and providers across the region to find the right level of care for their patients’ needs. We are here to help, quickly, efficiently and around the clock, every day of the year.

Contact us for a consultation or to coordinate a transfer for patients requiring additional care.

Patient Logistics Center – (844) 802-6264

Hospital Services

  • For maps and directions and to learn more about our locations, click here

Benefits

Our Patients Logistics Center provides the following benefits to sending facilities:

  • Single access point for all patient transfers by calling one phone number
  • Easy visibility into our network’s capabilities and capacity to make transfers simple
  • Responsive and experienced professionals to assist you
  • Seamless care coordination between care team members

Please provide:

  • Your name, call-back number
  • Patient Information:
    • Name
    • Date of birth
    • Location (facility name, unit/room#)
    • Diagnosis
    • Type of care needed
  • Referring provider name, call-back number
  • Preferred receiving facility
  • Preferred method of transport

What we will do:

  • Facilitate your calls, make arrangements for your patient and assist with transfer planning.
  • Coordinate physician-to-physician communication; facilitating patient acceptance
  • Make arrangements for appropriate bed assignments
  • Communicate special-care and/or emergent needs
  • Write admission order; Gather and send demographics and other pertinent documents to accepting facility
  • Provide guidance regarding transfer preparation
  • Coordinate appropriate transportation
  • Update referring and receiving staff
  • Provide contact number for nursing report
  • Promote admitting physician follow-up with referring

Please send to receiving facility, with patient:

  • Copy of pertinent documents such as physician and nursing records, medication record, diagnostic images, slides, etc.
  • Call nursing report to receiving unit

Other MountainStar hospitals:

We look forward to working with you to arrange a warm, seamless transfer for your patients.

We are part of a leading national health system with more than 2,400 sites of care. Our eight Utah hospitals are: