Emergency care

Our ERs provide care for many conditions and injuries. If you are suffering from a more life-threatening illness, we have specialized teams in our intensive care units (ICUs), accredited Chest Pain Centers and certified Primary Stroke Centers.

Some of our additional specialty emergency services include:

MountainStar Children's emergency care

When your child has a medical crisis, we understand how important it is to receive quick, compassionate care. That’s why our MountainStar Children's ERs are "kid-friendly." This means our emergency teams are specially trained and equipped with technology and supplies designed to diagnose and treat kids and teens.

Trauma care

Traumatic injuries, such as damage caused by falls, vehicle accidents, assault or burns, can have serious and lasting physical and psychological effects. To ensure better outcomes and a faster recovery, quick, expert care is needed. This is why many of our hospitals work diligently to maintain their designations as "trauma centers."

Our trauma centers

In addition to Level IV Trauma Centers at the ERs at Brigham City Community Hospital, Cache Valley Hospital and Mountain View Hospital - Payson, we offer even more advanced trauma care at:

• Ogden Regional Medical Center—Level II Trauma Center
• St. Mark's Hospital - Level II Trauma Center

Check the top of our website pages to find the wait times of the MountainStar Healthcare ER closest to you.

Note: ER wait times are approximate and provided for informational purposes only.

About our ER wait times

The ER wait times seen on our website represent the time it takes to see a qualified medical professional. This is defined as a doctor of medicine (MD), doctor of osteopathy (DO), physician assistant (PA) or advanced registered nurse practitioner (ARNP).

ER wait times represent a four-hour rolling average that is updated every 30 minutes.

You might wonder what else you can expect during a visit to our emergency department. Here are some answers to commonly asked questions:

How long will I have to wait before being seen in the ER?

We have streamlined and fine-tuned our ER processes to reduce wait times. Additionally, to help you make informed decisions about your care, you can check the wait times of our ERs at the top of each hospital's web pages.

There are some things that may increase the length of your time in the ER, such as:

• Busier times of year, such as evenings, weekends and holidays
• Needing a specialist to further evaluate your condition
• Other patients with more critical conditions needing to be seen before you
• Requiring diagnostic tests or imaging exams

Who will evaluate my condition?

To start, a triage nurse will collect your information and evaluate the severity of your condition. Later, an experienced ER physician will evaluate you. If that doctor believes your condition requires an on-call specialist, we will contact one for you.

Why are other patients seen before me?

When it comes to emergency care, "first come, first served" just doesn't make sense. As with every ER across the country, our ERs prioritize patients according to the seriousness of their illness or injury. So, if we see another patient ahead of you, it means that person has a more serious or rapidly deteriorating condition.

Can I have visitors while being treated in the ER?

Visitors are welcome during your ER visit. However, only two visitors at a time are allowed in patient treatment rooms. This helps our caregivers quickly and efficiently deliver the care you need and ensures your privacy. Additionally, your primary nurse can make exceptions to this rule, depending on the situation.

Can I take pictures during my ER visit?

Please do not take photographs in our emergency department—either with a camera or a cell phone. This policy is in place to protect patient privacy, for you and other patients.

Will I get a prescription in the ER?

Not every emergency illness or injury requires medication as part of the treatment. If you are given a prescription, you will take it to a pharmacy to be filled.

What happens after my ER visit?

Our caregivers will help you get started on the road to recovery. Before you are discharged, they will provide information about your diagnosis, treatment plan and follow-up care, if necessary. They will also give you written instructions about prescribed medications, when you can return to normal activities and additional symptoms that would require a return visit to the ER.